Great with some proper feedback! As for Season 3 there'll be minimal alteration to the format. More extensive overhauls could be routed to Season 4 or later.
As for use of emails I need them for record keeping and documentation purposes. Often issues are resolved weeks after they appear with the help of archived and sorted email conversations and players themselves forwarding complicated email conversations in cases of doubt. This, mass communication, privacy issues and PayPal transactions is what has made email contacts preferable. If there's a better, easier way I'd jump aboard in a second but the case would have to be made.
The experience in the Recruit division Season 1 and 2 was a bit hazardous I'm sure. Perhaps as a consolation, hard working, persistent players are rewarded with a more stable pool of opponents by progressing through the league. Looking ahead the Recruit Division will likely experience this almost by default as long as registrations are fully open to the public. As with real life military recruits, every season will have big drop-offs.
Tie breakers - I agree guest points aren't the most exciting way to decide a future champion however at this time there's not enough resources to guarantee additional post-seasonal matches beyond what was done in season 2. In order for that to happen, a chunk of the league management (probably ranking and record keeping) would have to be automated, something to hope for with future seasons. As I see it that would also be a prerequisite for implementing a more complicated league structure with stages, play-offs, etc. The current tie breakers ensures additional matches are held to a minimum.
On to the actual (likely) changes:
The map pool ought to be altered extensively compared to Season 1->2. Also the map pool will be shipped as RAGL tagged modded maps, including a selection of the more basic, foundational balance changes merged with the development branch. For Season 3 this would likely mean the changes to the defensive structures, structures HP of Barracks and A.Tech Center and the custom build time of the MCV.
The map pool is far from decided - there's a big selection out there and people are more than welcome to bring in their suggestion on this. Currently the maps that looks to be making it from Season 2 are Dual Cold Front
(altered), Warwind, Sidestep and Behind the Veil (altered) and we sort of have Orelord, Winter Storm, Desert Rats
(altered) and Northwest Passage in pergutory for various reasons. We're lucky to have a map contest running, giving us a chance to add more options to the table. The map pool will have no more than 12, preferably 10 maps.
Faction picks for the Masters' will stay the same, however the players will have the opportunity to switch faction during the first break week.
Masters' Division 'explored map' vs shroud: I was a bit torn but in the end its hard to justify keeping shroud on in the Masters'. It definitely makes the division harder but practically it just diverts attention away from strategy and planning when having to calculate distances and areas by brain-mapping. Also, casting these top tier matches is easier with 'explored map'. 'Explored map' will be enabled in the Masters' for Season 3.